Pan Pacific Manila: The Philippines’ First and Finest Butler Hotel in Malate

Pan Pacific Manila is an oasis of comfort and luxury in Malate, Manila that takes pride in its fine butler service.

The moment I received the email confirming my stay at Pan Pacific Manila, a 236-room five-star luxury hotel in the entertainment district of Malate in the city of Manila, I knew they took their customer service seriously as they boast to be the “first and finest butler hotel” in the Philippines. The booking confirmation arrived with a guest preference form which queried me about my room preferences in careful detail down to my choice of fruit and room scent. Among other things, it also asked whether I needed a butter’s assistance in unpacking and packing my luggage upon arrival and departure. I’ve never had any other hotel go the extra mile to this extent to make my stay as comfortable as possible. No wonder Pan Pacific Manila is the No. 1 Manila hotel on TripAdvisor!

Aside from its butler service, another aspect I loved about Pan Pacific Manila is its central location in the shopping and entertainment district of Malate with quick access to public transportation. Robinsons Place Manila is only a few minutes walk from the hotel, and you can connect to the city’s metro line via the Pedro Gil LRT Station, 10 minutes walk away. Moreover, Manila’s top attractions like Intramuros, Chinatown, Manila Baywalk and Manila Ocean Park are only a short ride away by jeepney or taxi.

Panoramic city views from my Superior Room


Pan Pacific Manila has a swimming pool with poolside bar (an oasis in this frenetic city!), a VIP gym, business center, and 24-hour butler service for all 236 of the hotel’s elegant and spacious rooms. My Superior Room came with all the amenities of a luxury city hotel, plus, most interestingly, a bedside pillow menu for your utmost sleeping comfort! The floor-to-ceiling glass windows offered panoramic views of the city and famed Manila Baywalk, renowned for its fiery sunsets over the sea.


All rooms come with breakfast for two. I looked forward to enjoying breakfast every morning at the Pacific Lounge on the 21st floor, which has great views over the urban sprawl of Manila. The breakfast buffet had everything from breakfast staples to more indulgent dishes like lechon (roasted pig)!

Enjoy an indulgent breakfast buffet overlooking the city and Manila Bay!

Pan Pacific Manila’s 236 rooms come with 24-hour butler service!

Room Rates

Accommodation at Pan Pacific Manila starts at PHP 6,700 for a Superior Room. Find discounted room rates here!

How to Get There

Pan Pacific Manila is located only 10 km from Ninoy Aquino International Airport (20 minutes drive away in light traffic). By public transport, the hotel is only a 10-minute walk from Pedro Gil LRT Station (80o meters away).

Contact Details

Pan Pacific Manila
Address: M. Adriatico corner Gen. Malvar Streets, Malate, Manila City 1004 Philippines
Contact Number: +62 361 8947888

Location Map




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